Member Service Center

Phone Numbers and Hours

Phone: 702-791-4777
Toll-free: 800-729-9328
Monday - Friday: 8am - 6pm
Saturday: 9am - 1pm

For questions use the chat function at the bottom right corner of the screen or send us a secure message by logging in to Online Banking or Mobile.

For branch hours, please visit our Locations page.


Credit/Debit Card Assistance

Lost/Stolen Debit Cards (After Hours): 800-754-4128
Blocked/Declined Debit Cards (After Hours): 888-241-2440
Credit Cards: 866-570-1238

View your account and pay online at My Card Info.


Mailing Addresses

Mailing Address

PO BOX 94138
Las Vegas, NV 89193-4138

Secure Payments & Deposits

PO BOX 96011
Las Vegas, NV 89193-6011

Credit Card Payments

P.O. Box 37035
Boone, IA 50037


Additional Contact Information

For mortgage, loan, and credit card payments visit our Make a Payment page.

You can view eStatements, update Contact Information, submit Travel Notifications and more by logging in to Online Banking.

All ATMs, Telephone Banking and Online Banking are available 24 hours a day, 7 days a week, including holidays when our branches and service centers are closed.

Routing Number: 322484634

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