Member Service Center
Phone Numbers and Hours
Phone: 702-791-4777
Toll-free: 800-729-9328
Monday - Friday: 8am - 6pm
Saturday: 9am - 1pm
You can also use the chat function at the bottom right corner of the screen or send us a secure message by logging in to Online Banking or our Mobile app.
For branch hours, please visit our Locations page.
Credit/Debit Card Assistance
Lost/Stolen Debit Cards (After Hours): 800-754-4128
Blocked/Declined Debit Cards (After Hours): 888-241-2440
Credit Cards: 866-570-1238
View your credit card account and pay online at MyCard Info.
Mailing Addresses
Mailing Address
PO BOX 94138
Las Vegas, NV 89193-4138
Secure Payments & Deposits
PO BOX 96011
Las Vegas, NV 89193-6011
Additional Contact Information
For mortgage, loan, and credit card payments visit our Make a Payment page.
You can view eStatements, update Contact Information, submit Travel Notifications and more by logging in to Online Banking.
All ATMs, Telephone Banking and Online Banking are available 24 hours a day, 7 days a week, including holidays when our branches and service centers are closed.
Routing Number: 322 484 634