Member Service Center

Phone Numbers and Hours

Phone: 702-791-4777
Toll-free: 800-729-9328
Monday - Friday: 8am - 6pm
Saturday: 9am - 1pm

You can also use the chat function at the bottom right corner of the screen or send us a secure message by logging in to Online Banking or our Mobile app.

For branch hours, please visit our Locations page.

Credit/Debit Card Assistance

Lost/Stolen Debit Cards (After Hours): 800-754-4128
Blocked/Declined Debit Cards (After Hours): 888-241-2440
Credit Cards: 866-570-1238

View your credit card account and pay online at MyCard Info.

Mailing Addresses

Mailing Address

PO BOX 94138
Las Vegas, NV 89193-4138

Secure Payments & Deposits

PO BOX 96011
Las Vegas, NV 89193-6011

Additional Contact Information

For mortgage, loan, and credit card payments visit our Make a Payment page.

You can view eStatements, update Contact Information, submit Travel Notifications and more by logging in to Online Banking.

All ATMs, Telephone Banking and Online Banking are available 24 hours a day, 7 days a week, including holidays when our branches and service centers are closed.

Routing Number: 322 484 634


How can we help?

Fill out our contact form below and we will get back to you as soon as we are able.

If you have specific questions about your account, please use the secure form within online banking or call us. We cannot respond to account specific questions unless we are able to securely verify you. We cannot perform contact information changes like address or phone number updates, or help you with online banking login access via this form.

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