Designed for the way you live, with contactless payments, digital wallets, convenient access, and cash back on eligible purchases.
Your Money, Your Way
- Tao to pay with your Contactless Star Debit Mastercard®
- Pay from your phone with Apple Pay, Google Wallet, or Samsung Pay
- Shop worldwide wherever Mastercard® is accepted
- Earn cash back on eligible purchases with Radiant Star and Star Checking
- Access your money 24/7 with ATM Withdrawals
- Get your card instantly at any WestStar branch
- Track purchases easily in online or mobile banking
- Turn your card on or off in online or mobile banking
- Easily replace your card if lost or stolen
Frequently Asked Questions (FAQs)
- What is a Digital Wallet?
- A Digital Wallet allows you to pay for purchases with a compatible device near a contactless reader at participating merchants.
- What Digital Wallets are available at WestStar Credit Union?
- Apple PayTM, Google PayTM, and Samsung Pay are now available to use with your WestStar Debit or Credit Mastercard.
- How soon can I add my new debit card to Digital Wallet?
- For new cards, it takes up to 1-hour to activate and then the card will be ready to be added to your digital wallet.
- How do I add my cards to Apple Pay?
- Open the Wallet App in your Apple device, click the + button, select Debit or Credit Card and follow the prompts.
- How do I add my cards to Google Pay?
- Open the Google Pay App in your Android device and select Add a payment card, select new credit or debit card and follow the prompts.
- How do I add my cards to Samsung Pay?
- Open the Wallet App on your Samsung device, click the “add” button, select Payment Cards, and follow the prompts.
- When I add my card to my wallet, it doesn’t look like my debit or credit card?
- Digital Wallets use a graphical representation, not an exact replica of your physical card.
- Are my payments safe with Digital Wallets?
- Yes, when you use a digital wallet, your card number isn’t stored on your phone or given to the merchant. A unique digital code is created specifically for each device. Your biometrics or phone passcode is required to approve a transaction, adding an additional layer of protection.
- Which merchants participate in contactless payments?
- You can use Apple PayTM, Google PayTM, and Samsung Pay at terminals that display the contactless symbol, Apple Pay Symbol, or Google Pay Symbol.
- What if my device is lost or stolen?
- On an Apple device, Apple’s Find My iPhone website lets you suspend its ability to make payments. You can also contact your credit union, who can suspend Apple Pay for your credit union card. In any case, without your thumbprint or biometric, a thief should not be able to use your phone to make purchases.
- On a Google Pay device, Google provides a service called Android Device Manager that allows you to find, locate and erase your device if it is lost or stolen. Additionally, you can contact your financial institution for cards added to Google Pay and they can disable the card token.
- On a Samsung device, the Samsung Find my Mobile service can remotely lock or erase your payment cards in Samsung Pay. Alternatively, you can choose to erase your entire device and/or removable storage. When you lock Samsung Pay using Find My Mobile, all payments will be disabled on the device. If you locate your device, you can quickly unlock your cards by authenticating your identity by scanning your fingerprint or entering your Samsung Pay PIN.
- Can I use my Digital Wallet internationally?
- Yes, your WestStar Debit or Credit Mastercard will work internationally with your digital wallet.
- Can I notify WestStar of my travel plans?
- Yes, you can send WestStar a secure message in online or mobile banking, by contacting us, or by visiting your nearest branch, to complete a travel notification for any upcoming trips.
WestStar Credit Union may, at its discretion, approve your everyday debit card transactions when you do not have enough available funds1 in your checking account at the time of the transaction. Standard overdraft fees will apply.
If you would like to have your transactions approved at our discretion, add debit card overdraft protection and avoid potential embarrassing declines at the point of sale. Debit card overdraft protection is what you need, when you need it most.
There is no fee to add the debit card overdraft protection to your account and no fee if you never use the service!
You must be enrolled in the courtesy overdraft program in order to protect your debit card transactions with debit card overdraft protection. Submit your request today. If you change your mind, don't worry — just complete this form to opt-out
Important: Debit card overdraft protection is different from courtesy overdraft.
Courtesy overdraft will cover the payment of ACH/EFT and draft/check items when all available funds from all specified overdraft sources have been depleted. Learn more about courtesy overdraft.
If you have further questions, and would like to speak to a Member Service Representative, please call (800) 729-9328 Monday through Friday 8am to 6pm, or Saturday 9am to 1pm.
Some online merchants use Mastercard® SecureCode™ as part of the checkout process. If you haven’t set up your private SecureCode yet, you can register your WCU Debit Mastercard or Mastercard Credit Card here now, and be ready when online merchants ask for it.
1See the Important Account Information booklet for additional information regarding "Your Available Balance."
For cardholder assistance, loss or theft, call 702-791-4777 or 800-729-9328 for 24-hour assistance. For blocked/declines after hours please call 888-241-2440.
Apple, the Apple logo, iPad Air, iSight, iTunes and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, iPad Mini and Touch ID are trademarks of Apple Inc.
Android, Google Pay, and the Android Logo are trademarks of Google Inc.
Samsung Pay is only compatible with select cards; visit Samsung/pay for compatibility. Over-the-air software update is required to download Samsung Pay. Availability may vary by service provider.