News & Events

WestStar Credit Union is proud to announce that it has been recognized in the 2026 Best of Sierra Nevada Awards, earning four honors across categories celebrating financial services and customer experience throughout the Reno, Lake Tahoe, and Carson City communities.

WestStar proudly received:

Best Credit Union - Gold
Best Customer Service - Silver
Best Home Mortgage - Silver
Best Wealth Management - Bronze

The Best of Sierra Nevada Awards recognize business and organizations that stand out across the region, with winners determined through community voting.

For WestStar, the recognition is particularly meaningful because it comes directly from the communities we have the privilege of serving. 

As a Nevada-born, member-owned credit union, WestStar has spent more than 50 years building relationships with members and communities across the state. From everyday banking and lending to homeownership and wealth management, our team is committed to providing personalized service and financial solutions designed around the needs of our members. 

"We are incredibly honored to be recognized by the Sierra Nevada community," said John Bagents, President/CEO, WestStar Credit Union. "These awards are a reflection of the trust our members place in WestStar and the dedication our team brings to serving them every day. We are grateful to everyone who took the time to vote and recognize our team."

From our Nevada roots to the communities we serve today, WestStar remains committed to helping our members achieve their financial goals and building relationships that last. We look forward to continuing to earn the trust of the members and communities who make WestStar what it is today.

Thank you to the Reno, Lake Tahoe, and Carson City communities for recognizing WestStar Credit Union among the Best of Sierra Nevada.

Join WestStar. Get In The Fiesta.

Open an account between October 1st through October 23rd and receive two* General Admission Tickets, a $30 value (while supplies last) to the Viva Taco Festival, October 30th – November 1st, at Craig Ranch Regional Park.

Become a Member

Already a Member? You’re in on the fiesta, too.

Add a little more to your membership (Term Certificate, Checking, Holiday Club, or IRA) during one of our promotional periods and you’ll automatically be entered for a chance to win a Family Fiesta Prize Package. The Family Fiesta Prize Package* includes: Four General Admission Tickets, Four Unlimited Carnival Wristbands, and Four Taco Meal Vouchers, a $220 value.

Apply in online or mobile banking, send us a secure message, or visit your nearest branch.

^*NO PURCHASE NECESSARY. Participation is limited to eligible persons who are 18 years or older. See Official Rules. For a chance to win Two General Admission tickets, submit your Full Name, Email Address, and Phone Number on a 3x5 index card and mail to: WestStar Credit Union, ATTN: MKT GA Viva Taco, PO Box 94138, Las Vegas, NV 89193-4138. For a chance to win a Family Fiesta Prize Package, submit your Full Name, Email Address, and Phone Number on a 3x5 index card and mail to: WestStar Credit Union, ATTN: MKT Fiesta Prize Package, PO Box 94138, Las Vegas, NV 89193-4138. Winners may be required to pick up prize in person. Winner will need to pick up prize by 4:00 PM on Thursday, October 29, 2026, or prize will be forfeited. Share Savings with a minimum balance and membership eligibility is required to become a member. For a complete list of eligibility groups and organizations, please visit WestStar.org/join.

We've recently received reports from members who have been contacted by scammers pretending to be WestStar Credit Union's Fraud Department.

These fraudulent calls and text messages are designed to create a sense of urgency, often claiming there has been suspicious activity on your account. Their goal is to convince you to share personal information, online banking credentials, verification codes, debit card information, or other sensitive account details. 

Unfortunately, today's technology allows scammers to make it appear as though they're calling or texting from a legitimate WestStar phone number. This practice, known as caller ID spoofing, can make it difficult to tell whether a call or text is genuine. Remember these important tips:

• WestStar will never contact you to ask for your online banking username or password.
• We will never ask for one-time verification codes sent by text or email. 
• We will never ask you to provide your debit card PIN or other confidential account credentials over the phone or by text.

If you receive a call or text that feels suspicious, even it if appears to come from our phone number, do not provide any personal information. Scammers continue to find new ways to target consumers, but a few moments of caution can go along way toward protecting your accounts and personal information.

If you're ever unsure whether a message or phone call is legitimate, hang up and contact us directly by dialing 702-791-4777 or toll free at 800-729-9328, via Secure Message in online or mobile banking, or by visiting your closest branch. We're always happy to verify whether we attempted to contact you. 

Want to learn more about protecting yourself from Fraud? We've created resources to help you recognize common scams, safeguard your personal information and stay informed about the latest fraud prevention tips. Whether you're looking for practical security advice or in-depth articles on today's most common scams, our Blog can help you stay one step ahead.

WestStar Credit Union is proud to announce the launch of its newly enhanced checking account lineup, highlighted by the introduction of Radiant Star Checking, a value-packed account designed to deliver meaningful benefits that go far beyond everyday spending. Radiant Star Checking redefines what members can expect from a checking account by combining financial convenience with personal protection, money-saving discounts, and lifestyle support services, all for just $7 per month.

“Our new checking account lineup goes far beyond basic spending by delivering real benefits that protect, support, and save our members money in ways they may not expect,” said John Bagents, President/CEO, WestStar Credit Union. “Radiant Star Checking reflects our commitment to helping members manage not only their finances, but their overall well-being.”

Radiant Star Checking includes a robust suite of benefits designed to serve members both financially and personally:

• Shop Local, Save Local – Access to local discounts and national retailer deals on shopping, dining, travel, and more.
• Cell Phone Protection – Coverage when members pay their cell phone bill with their checking account.
• ID Theft Aid – Identity restoration, credit monitoring, payment card fraud resolution, and identity monitoring.
• 24/7 Telemedicine – Around-the-clock access to licensed clinicians via video or phone.
• Pet Care Services – Preferred pet insurance rates, virtual pet care, ID tags, prescriptions, and more.
• Bill Negotiation Services – Expert assistance negotiating or canceling unwanted subscriptions and household services.

WestStar’s updated checking accounts reflect the organization's ongoing commitment to providing innovative solutions that enhance the financial lives of its members and the communities it serves. For more information, visit WestStar.org/RadiantStar.

About WestStar Credit Union

Proudly serving members since 1975, WestStar Credit Union supports employees, families, and Select Employer Groups (SEGs) across Nevada. The credit union serves over 19,000 members through five branch locations and is recognized as the preferred financial partner of gaming, entertainment, and hospitality professionals. In 2025, WestStar was voted Best of Las Vegas for Best Credit Union, Best Mortgage Lender, Best Savings Account, Best Finance Customer Service, and Best Credit Card Rewards. Membership is open to all employees of any company licensed for Gaming by the State of Nevada and employees of various SEGs, including employees and members of AAA Nevada and Friends of Nevada Wilderness. Family members and those living in the same household of a qualifying individual may also be eligible for membership.  A full list of eligible employer groups can be found at WestStar.org/Join. Member deposits are federally insured by NCUA up to $250,000, with additional coverage through Excess Share Insurance protecting accounts up to $2,250,000.

WestStar Credit Union is honored to be recognized in the 2025 Las Vegas Review-Journal's Best of Las Vegas Awards, where over 17 million votes celebrated the finest our city has to offer.

WestStar proudly placed in five key categories:

As a local, member-owned credit union, WestStar continues to deliver personalized service, competitive financial products, and genuine community impact.

Thank you, Las Vegas, for voting us among the best. Your trust inspires us to keep raising the bar for financial excellence in Nevada. 

For a limited time, you can earn $100 for each friend you refer to WestStar Credit Union!

Share your love of WestStar with friends or family members, and you could earn $100 for each referral. Your friend will get $50 too! We offer this incentive year round, but for a limited time we increased the referral bonus.

Learn more on our referral page. 

Our new mortgage estimator tool is live!

Try out our new mortgage estimator tool to plug and play with real-time rates. You can get accurate estimates on monthly payments, fees, and rates for you based on the information you input. 

Get started today by visiting our rates page or our home mortgage loan page.