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Member Service Center

702.791.4777 or 800.729.9328 (toll free)


Monday - Friday: 8am - 6pm

Saturday: 9am - 1pm


For questions use the chat function at the bottom right corner of the screen or

send us a secure message by logging in to MyAccount Online or Mobile.


For branch hours, please visit our Locations page.



Credit/Debit Card Assistance


Lost/Stolen Debit Cards (After Hours)                                                    800.754.4128
Blocked/Declined Debit Cards (After Hours)                                         888.241.2440
Credit Cards                                                                                                866.570.1238


View your account and pay online at My Card Info.


Mailing Addresses


Mailing Address

PO BOX 94138

Las Vegas, NV 89193-4138

Secure Payments & Deposits

PO BOX 96011

Las Vegas, NV 89193-6011

Credit Card Payments

P.O. Box 37035

Boone, IA 50037


For mortgage, loan, and credit card payments visit our My Payments page.

You can view eStatements, update Contact Information, submit Travel Notifications and more by logging in to MyAccount Online.

All ATMsTelephone Banking and MyAccount Online are available 24 hours a day, 7 days a week, including holidays when our branches and service centers are closed.

Routing Number: 322 - 484 - 634